Duolingo

Their programming is full of glitches that require the affected customer to report via an online form. There is never any action taken, nor is there any feedback.

It is a huge waste of money to spend for the level of frustration experienced. Very, very disappointing.

After I prepaid for a second year of the Super family plan, I am unable to access my practice hub, although one of the selling points of a Super plan is personalized practice sessions. Right now, I can only do six lessons with no practice.

The worst part is that Duolingo completely ignores my reports. I would accept even if they answered that they did not know what is going on, but they'd look into it, but ignoring a paying customer reflects badly on them.

Hacking my account getting my information I wanna go on a call with Duolingo owner it is showing this image I will immediately get in contact

Hacking my account, getting my information. I want to go on a call with the Duolingo owner, is showing this image.

I just purchased a test and my total for the test was 78 dollars, but I got charged 112 dollars. Why so? I didn't choose to get the results in 12 hours, so please refund my money.

Me están cobrando una membresía y ustedes me dieron gratis 7 días, que me iban a avisar para cancelar. No avisaron.

Yo no puedo coger esa deuda porque es tarjeta de crédito que me está cobrando. Necesito que por favor me cancelen eso.

El pago fue automático nunca quise un plan anual no tengo dinero en mis tarjetas cuando le agrego es para enviar a alguien no para pagar nada solo use una promoción que era gratuita y ahora no me quieren hacer la devolución de mi dinero el cual yo nunca quise dar y nunca quise ese plan anual

I am really angry at the way they treat a loyal customer. It is beyond belief that it is impossible to speak to a company representative to resolve an issue.

If you want to keep me as a customer contact me. It will be interesting to see if I get a response

When I try to access the Speak and Listen exercises in the Practice Hub, I keep getting a message that says "An error occurred. Try again later." This has been going on for a month and despite numerous email complaints using their form, it has not been resolved.

You can't call them because they have no phone CSRs, and apparently they have no one monitoring their email either.

I have cancelled my subscription. It's a shame because I enjoyed it.

I already sent a review! Please see the review that I posted previously excoriating Duolingo for failing to respond to email complaints.

I tried to call but Duolingo does not accept phone calls. No surprise there, pissed off consumers would be screaming at them all day because their customer service is so bad.

I canceled my Duolingo subscription so I shouldn't have any money missing from my bank account. I just want the transaction reversed. I didn't even have the app anymore so I don't want to pay $158 for an app I no longer use.

The Duolingo app says that it's on hold with service being fixed and never seems to come back on. I haven't been able to use it for the last 16 hours.

I can't seem to open it, and I need help because it's not working, and I shouldn't get punished for mentioning that. I am not doing my hours when it's not opening for me.

I have been trying to cancel this subscription. This app is constantly trying to charge my card! I have been trying to do this, but it is not successful.